Vannin Chief of Staff has been retained by a Los Angeles-based environmental services company that is positioned for significant growth over the next 2 years.

Our client is seeking a Chief of Staff to join our team during a transformative growth period. This newly created position will report directly to the CEO while supporting the entire leadership team as a facilitator and force multiplier. You'll help implement our operational framework, improve follow-through on strategic initiatives, and facilitate our company's scale-up journey.

This is the company's first Chief of Staff position, created to amplify our leadership team’s capacity and drive momentum for strategic initiatives. This role is for a facilitator capable of holding teams and individuals accountable against growth goals, managing complex strategic projects, and supporting the fast-paced growth across the organization.

This individual will be instrumental in helping us implement the Entrepreneurial Operating System (EOS) framework, driving special projects forward, and facilitating the company's transition from the upper end of a small company into a midsize company. The ideal candidate is a proven leader with a blend of strategic, operational, project management, and leadership skills. We're looking for someone with a high EQ who embodies our definition of "care" - which includes trust, accountability, and delivering results. Additionally, this person should possess exceptional attention to detail, initiative, and critical thinking skills. This person is curious, adaptable, comfortable managing change and ambiguity, enjoys solving complex problems, is highly collaborative, and operates with a strong bias toward action and results.

This is a full-time, exempt position based onsite in Los Angeles, California (Boyle Heights area).

Responsibilities

Executive Leadership Support

• Assist the CEO in day-to-day operational management of the business and ensure the CEO's priorities are being effectively executed

• Own prioritization and execution of key company strategic initiatives by partnering with the executive team (CEO, Pres/COO & SVP) and internal management/leadership team (8 team members)

• Enhance the effectiveness of key meetings by setting effective agendas and driving high-quality content and output, including preparation and meeting follow-ups

• Support the implementation of the Entrepreneurial Operating System (EOS) framework, with the CEO as the Visionary and President/COO as the Integrator

• Drive collaboration and accountability across teams for individual and joint projects

• Prioritize actions across the organization to ensure alignment and progress

Operations and Project Management

• Support the development and implementation of scorecard success metrics and KPIs. Monitor key metrics and flag areas of concern

• Own and continuously improve company operating cadence

• Seek areas for improvement and innovation to make the overall business run more smoothly and drive growth

• Support the implementation of the new ERP system, transitioning from a legacy UNIX system to cloud-based systems

• Lead documentation of SOPs and initiate process standardization efforts

• Manage special projects, to potentially include:

  • Website redesign and social media initiatives

  • Office moves and facility updates

  • Computer system implementation and Office 365 migration

  • Creating administrative systems and processes

• Champion the development of new processes and systems as the company scales

Communications

• Coordinate communications between leadership and the broader organization

• Prepare and develop executive presentations for internal and external use

• Manage stakeholder communications and reporting

• Support community engagement initiatives

Recommended Minimum Qualifications

• 5-8+ years of experience in management consulting, operations, or a Chief of Staff/business operations leadership role

• Strong project and change management expertise

• Demonstrated analytical and problem-solving capabilities

• Excellent written and verbal communication skills

• Proficiency with modern business software and collaboration tools

• Bachelor's degree required

Preferred Skills & Attributes

• Understanding of environmental services, hazardous waste management, or related industries is a plus

• Experience with companies transitioning from 50-100 employees

• Experience with systems and processes implementation in growing organizations

• Experience with Office 365 implementation and other cloud-based platforms

• Proven ability to juggle multiple projects and meet tight deadlines, showcasing strong ownership, organizational, and time-management capabilities under pressure

• Skilled in professional and diplomatic written and verbal communication, capable of engaging effectively with a diverse range of internal and external stakeholders with high executive presence

• Self-starter and self-motivated with a proactive approach to identifying breakdowns and converting them to breakthroughs

• A natural curiosity to learn more about AI automation and data trends

• A mindset that balances quality with a sense of urgency

• Leadership style that emphasizes care, collaboration, accountability, and servant leadership

Compensation Range:  Base salary range: $130,000 - $160,000 USD annually + performance-based incentive program

What are the Benefits of Joining Our Team?

• Be part of a company with a 40+ year legacy of environmental innovation and integrity

• Join a values-driven organization that prioritizes Care, Growth, and Teamwork

• Work with a leadership team that values quality, collaboration, and community engagement

• Comprehensive benefits package

What to Expect from Our Selection Process:

We are seeking passionate operators who possess the ability to move from strategy to tactical smoothly to join our leadership team. Our selection process is designed to assess the whole candidate and foster a mutual match for you and us. The process includes:

1. Vannin Chief of Staff Screening: 15 minute phone interview & 30 minute video interview
2. Initial 1 hour interview with the CEO
3. Second round (2-hour) panel interview with the CEO, President/COO, and SVP of Sales, including a case study
4. Third round (1 hour) panel interview with 5 managers for a group discussion

Our client is committed to creating and maintaining a diverse and inclusive workplace where all employees can thrive. We welcome applicants of all backgrounds and embrace diversity in all forms.